Topics
| If you
need help with . . . |
Contact
the below . . . |
Here’s how . . . |
| technology or media in a CEPS classroom | Instructional Technology Center (ITC) EDU 211 | Email:coe_itc@ucok.edu http://www.educ.ucok.edu/itc Phone: x5965 |
| your office computer, monitor, printer, or office software installation, etc. | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| a department laptops or other department computer | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| requesting replacement or additional computer, multimedia projector or other technology equipment | Your department chair | Please contact your department chair (who will, if approved, forward your request to College Technology Services) |
| the CEPS computer labs (EDU 110, EDU 112, EVH 007) | Keli Todd Administrative Assistant College Technology Services | http://www.educ.ucok.edu/scl Phone: x5701 |
| a CEPS departmental computer labs (not EDU 110, EDU 112, EVH 007) | Keli Todd Administrative Assistant College Technology Services | http://www.educ.ucok.edu/scl Phone: x5701 |
| your Instructor Folder in the CEPS computer labs (a networked folder) | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| scheduling one of the CEPS computer labs for a class | Keli Todd Administrative Assistant College Technology Services | Phone: x5701 |
| scheduling the CEPS mobile lab for a class in the Education Building | Instructional Technology Center (ITC) EDU 211 | Email:coe_itc@ucok.edu http://www.educ.ucok.edu/itc Phone: x5965 |
| having software installed in a CEPS computer lab | Keli Todd Administrative Assistant College Technology Services | http://www.educ.ucok.edu/scl Phone: x5701 |
| requesting a hardware addition or change in a CEPS computer lab | Your department chair | Please contact your department chair (who will, if approved, forward your request to College Technology Services) |
| Lotus Notes | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| your college purchased Palm | Dr. Dana Owens Director of Technology College Technology Services | Email:dowens@ucok.edu Phone: x5677 |
| college policies on software licenses and agreements ("Red Folders") | Dr. Dana Owens Director of Technology College Technology Services | Email:dowens@ucok.edu Phone: x5677 |
| UCONNECT | UCO Information Technology Support (Help Desk) | Email:support@ucok.edu http://technology.ucok.edu/support/techhelpdesk.htm Phone: x2255 |
| your UCO telephone or voice mail system | UCO Information Technology Support (Help Desk) | Email:support@ucok.edu http://technology.ucok.edu/support/techhelpdesk.htm Phone: x2255 |
| the college Web site (anything beginning with http://www.educ.ucok.edu) | Josh Brandeberry Web Coordinator College Technology Services | Email:jbrandeberry@ucok.edu Phone: x5408 |
| the University's Web site (anything not beginning with http://www.educ.ucok.edu) | Cori Rucker Web Services Manager University Information Technology | Email:crucker@ucok.edu http://technology.ucok.edu/web Phone: x2691 |
| scheduling in-class WebCT, UCONNECT, or Microsoft Office training for your students | UCO Technology Resource Center ADM 101 | Email:support@ucok.edu http://technology.ucok.edu/att/classsupt.html Phone: x5595 |
| Banner | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| technology training workshops | UCO Technology Resource Center ADM 101 | Email:training@ucok.edu http://technology.ucok.edu/att/training.html Phone: x5595 |
| online technology training modules | UCO Technology Resource Center ADM 101 | Email:training@ucok.edu http://technology.ucok.edu/att/online.html Phone: x5595 |
| WebCT | Mitchell Green WebCT Administrator UCO Technology Resource Center | Email:support@ucok.edu http://technology.ucok.edu/att Phone: x5595 |
| a distance learning class or videoconference service | Rhonda Barnett Distance Learning Coordinator UCO IT's Distance Learning Office | Email:rbarnett@ucok.edu http://technology.ucok.edu/att/about_usDL.html Phone: x5395 |
| a special CEPS distance learning event | Rod Edwards Instructional Technologist College Technology Services | Email:redwards@ucok.edu http://www.educ.ucok.edu/itc Phone: x5160 |
| scanning, OCR, digital photography, creating Web pages, or other instructional technology training | Rod Edwards Instructional Technologist College Technology Services | Email:redwards@ucok.edu http://www.educ.ucok.edu/fdc Phone: x5160 |
| adding or correcting your information in the college faculty/staff information database | Karrie Jo Terrell Administrative Assistant CEPS Dean's Office | Email:jtuepker@ucok.edu Phone: x5102 |
| duplicating video or audiotapes, CDs, etc., for use in your classes | Rod Edwards Instructional Technologist College Technology Services | Email:redwards@ucok.edu http://www.educ.ucok.edu/itc Phone: x5160 |
| video purchase requests for use in your classes | Rod Edwards Instructional Technologist College Technology Services | Email:redwards@ucok.edu http://www.educ.ucok.edu/itc Phone: x5160 |
| forgotten log in or password when you first start your computer | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| forgotten password for Lotus Notes | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| using university-licensed software (Microsoft Office, Adobe Acrobat, Macromedia programs) | UCO Technology Resource Center | Email:training@ucok.edu http://technology.ucok.edu/att/ Phone: x5595 ADM 101 |
| using college-licensed software | Rod Edwards Instructional Technologist College Technology Services | Email:redwards@ucok.edu http://www.educ.ucok.edu/fdc Phone: x5160 |
| using department-licensed software | Your department chair | Please contact your department chair for information |
| installation of ANY type of licensed software | Michael Guard Computer Network Specialist College Technology Services | http://www.educ.ucok.edu/techreq |
| Indivdual Faculty or Program Web pages | Josh Brandeberry Web Coordinator College Technology Services | Email:jbrandeberry@ucok.edu Phone: x5408 |
| request to have a computer installed where there was none | Your department chair | Please contact your department chair (who will, if approved, forward your request to College Technology Services) |
| request a computer replacement for reasons other than malfunction | Your department chair | Please contact your department chair (who will, if approved, forward your request to College Technology Services) |
| technology or audio-visual accommodations for students with disabilities | Kim Fields Assistant Director Disability Support Services | Email:kfields1@ucok.edu Phone: x2549 |
| ePortfolio | Jazz Ellis ePortfolio Coordinator College Technology Services | Email:eportfolio@ucok.edu Phone: x5101 |
| the college web-based faculty/staff directory (http://www.educ.ucok.edu/Directory/Directory.asp) | Karrie Jo Terrell Administrative Assistant CEPS Dean's Office | Email:kjterrell@ucok.edu Phone: x5701 |
| University Wi-Fi (Wireless Internet) | UCO Information Technology Support | Email:support@ucok.edu Phone: x2255 |
Page Last Updated: 6/28/07